Refund Policy

At Planet Fix Project, we strive to ensure that you’re fully satisfied with our 100% natural, eco-friendly self-care products. If you’re not completely happy with your purchase, we’re here to help.

Returns:
You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.

Refunds:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange a product, please contact our customer service team.

Non-Refundable Items:
Gift cards and items marked as "final sale" are non-refundable.

Return Shipping Costs:
Since we offer free shipping on all orders, you are responsible for covering the return shipping costs if you decide to return an item.

If you have any questions about our refund policy or need assistance with a return, please contact us at [info@planetfixproject.com].

Thank you for choosing Planet Fix Project for your eco-friendly self-care needs!